Privacy Policy

Version: June 2018
Loziy takes your privacy very seriously. So, we wanted to provide you some information on our privacy policy (the “Policy”). This policy sets out the basis on which we collect and process your personal data through your use of our website, and/or signing up for newsletters, competitions and other marketing activities either in-store or online.

Any changes we make to this policy in the future will be posted on this page and, if appropriate, notified to you by email so please check this page regularly.


If you have questions or concerns regarding this privacy policy or our practices, or an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at contact@loziy.com.


The following Privacy Policy explains what information we collect and what we use it for.

 

What Personal Information do we collect?

We collect information from you when you use our website, order our products on our website, subscribe to our newsletter . When ordering products or registering on our website, we may ask you to provide your name, e-mail address, credit card details, transaction details, mailing address, phone number and other information which we may reasonably require in order to provide our products and services. By providing Personal Information to us, you warrant that you have all necessary consents and authorisations required to provide that information.

Where reasonable and practical to do so, we collect Personal Information directly from you. We may also collect Personal Information from third parties such as your representatives or publicly available sources of information. All Personal Information that we or our related bodies corporate collect, is reasonably necessary for the purposes relating to providing our services to you. If someone other than you provides us with personal information about you that we did not ask for and we determine that we could have collected this information from you had we asked for it, we will notify you, as soon as practicable.

We may also collect and use non-personal information such as the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider to optimise the provision of our goods and services to you.

Some Personal Information (e.g. race, ethnicity, health information etc.) is considered sensitive and requires a higher level of protection under the Privacy Law. We do not collect sensitive information unless we have your express consent and the collection is reasonably necessary for us to pursue one or more of our functions or activities, or where the information is required or authorised by law or necessary for the establishment, exercise or defence of a legal claim.

 

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.


Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.


Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

However, we cannot absolutely guarantee the security of your personal data.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


reCAPTCHA

To protect your submissions via internet forms on this website we use the reCAPTCHA service provided by Google Inc. (Google). The service determines whether the query was made by a human being or was the result of misuse, processed automatically by a computer. The service includes sending the IP address to Google and possibly other data if required by Google for reCAPTCHA. For this purpose, your entry is sent and used by Google. However, before doing so, Google truncates your IP address within the member states of the European Union or the European Economic Area. Only in exceptional cases is a full IP address sent to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purposes of assessing your use of this service. The IP address sent from your browser within the scope of reCaptcha is not merged with other data held by Google. This data collection is subject to the data protection regulations of Google (Google Inc.). For more information on Google's privacy policy please visit https://www.google.com/intl/de/policies/privacy/


Use of Cookies

Cookies are small bits of data cached or stored on your computer through your web browser based on Internet activity. We may use cookies to monitor individual user activity or activity of users in aggregate to improve the Service and provide features that are tailored to your needs, including delivery of customized content and advertising. The information we gather may include IP address, user language, the operating system, browser type, the presence/absence of “flash” plug-ins, screen resolution, connection type, and information that identifies the cookie. Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent this. If you disable cookies, your ability to use some features of the Service may be limited. We also use session cookies when you visit the website. The session cookie allows our server to reconnect your incoming request with previously stored session-collected data. The cookie persists until you close your browser, or up to six (6) months, depending on the type of session cookie.


Linked Sites

Within our website you may find links to websites of our partners, vendors, or advertisers. It is important to note that Loziy does not endorse or have any control over the security of these websites. These websites have independent security policies, privacy policies that govern them. We do not have control over their content or their security and do not accept liability of any form for the manner in which they protect and/or handle your information. We recommend that all consumers comprehensively review the privacy policy of each website that they visit to help keep them informed on how their personal information is treated and used.


Social Media

We may also collect personal information when you submit content on our social media pages. By submitting content, you agree we may use this content including your name and any other personal information submitted by you, either temporarily or permanently, for testimonial, marketing or other purposes in any media without any compensation to you.


Children and Parents

Use of the website is not offered to children. If you are under 13, you may not use the website. We do not intend to collect personal information from children. Parents and guardians are advised that any personal information voluntarily entered by children may be available for public access. If your child has submitted personal information, please contact us to request that such information be removed. Once we are aware of information entered by a child, we will exercise commercially reasonable efforts to remove such information from our database; however, we are not liable for any consequences relating to such information.


Changes

We may update this Privacy Policy from time to time to reflect changes to our information practices and will change the date at the bottom of this Privacy Policy. If we make changes we will provide notice of such changes on our website. If we make material changes, we will provide a more prominent notice of such changes prior to the changes becoming effective.. We encourage you to review this Privacy Policy periodically. Questions, comments or complaints about our privacy policies should be submitted to us at contact@loziy.com.

 

Questions And How To Contact Us

If there are any questions regarding this privacy policy and protection of information, or would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us or send a detailed message to contact@loziy.com.

 

Loziy Logo